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Fabric Stain Protector
An after market add-on type of warranty that has proven worth
while for the consumer is a fabric stain protector. This is a product
that the retailer and some upholstery shops apply to the completed upholstered
piece. The company selling the product issues a written warranty
through the retailer. The warranty states for how long the warranty
is in effect, what type of stains are covered and what remedies the consumer
has.
The system we use for our customers is supplied by a firm in Grand Rapids,
Michigan and warranted for 10 years. Their written guarantee lists
what is and is not covered In our case, if a stain
does not come out after recommended cleaning, that stained part of the
upholstery will be replaced under warranty. If the fabric is unavailable,
the company will work with the consumer to find a solution to the problem
up to the amount paid for the item stained.
It’s best to become familiar with the policies of the sources you
work with. I am aware that this type of service can be performed
in the home after delivery of the furniture, but not all providers allow
this. Some restrictions only allow for pre-delivered goods,
others have restrictions on fabric, still others state residential use
only.
How well does the system work? A good number of my customers told
me that they had purchased this program with new furniture. They
were very pleased upon learning that their reupholstered pieces could
have the same protection.
A few years ago after our youngest left the nest, I reupholstered our
family room sofa and applied the stain protector. A year ago one
of the grand children spilled some strawberry pop on the sofa. It
blotted up without any staining. It works!
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